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SEEING A DOCTOR OR NURSE

You may find some of the recommended sources of information listed below useful. But WE ARE HERE TO HELP YOU. Making an appointment to see a doctor or nurse is easy just contact the surgery on 01643 703441. If you are 18 or over you can also legally apply for on line access to your medical records to book appointments electronically.

You can make an appointment to see a nurse or a doctor in CONFIDENCE about ANY health issue at all, such as:

  • skin problems
  • puberty & periods
  • relationships
  • sexuality
  • family problems
  • contraception
  • stress or depression
  • eating problems
  • bullying / abuse
  • loneliness
  • friendships
  • alcohol / drugs / smoking

 CONFIDENTIALITY

Anything you discuss with any member of our practice team will remain confidential. Even if you are under 16 nothing will be said to anyone without your permisssion. All of the staff at the surgery from the receptionist to the doctor all have a duty to respect your confidentiality. The only reason we might have to consider passing on confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first.

You can make an appointment to see a doctor or nurse in confidence by contacting the reception desk. If you prefer not to disclose why you are requesting to be seen just tell the receptionist that it is a personal matter, but please be assured that all of our staff are trained to deal with sensitive issues professionally.

WHAT IF I DON'T FEEL ABLE TO COME INTO THE SURGERY?

If you don't feel comfortable in coming into to the surgery for any reason, maybe you are embarrased, concerned that you will be seen or worried that you or your family might know the members of staff that you may meet, then you can phone and ask to speak to the Young Persons' Lead in confidence.

If you feel unable to do that, but need help or advice immediately, then you can contact one of the other practices in the area and ask to see a clinician there. Simply phone one of the surgeries from the list below and advise them that you need to see a clinician in confidence.

Brendon Hills Surgery01984 640454
Dulverton Surgery01643 821244
Exmoor Medical Centre01398 323333
West Somerset Healthcare (Williton Surgery)01984 632701
Irnham Lodge Surgery01643 703289
Porlock Medical Centre01643 862575

If you need help now from a doctor or nurse we are happy to see you even if this is not your usual GP Practice.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website